Privacy Policy
This notice describes the privacy policy (“Privacy Policy” or “Policy”) of https://www.silicom.dk/ (hereinafter referred to as the “Website”) which is owned and operated by:
Company Name: Silicom Denmark A/S
CVR Number: 31 30 12 70
Registered Office: Poppelgårdvej 11, 2860 Søborg, Denmark
(hereinafter referred to the “Silicom Denmark” or “us” or “our” or “we”). In this Policy, you shall be referred as you” or “your” or “user” or “users” or “customer(s)”.
This Privacy Policy explains what information of yours will be collected by us when you access the website or when you provide your information to us, how the information will be used, and how you can control the collection, correction, and/or deletion of the information. We will not knowingly use or share your information with anyone, except as described in this Privacy Policy. The use of information collected through our website shall be limited to the purposes described under this Privacy Policy and our Terms & Conditions.
By using our Site or providing your personal information to us, you are accepting and consenting to the practices described in this policy. Please note that this includes consenting to the processing of any personal information that you provide, as described below.
IF YOU DO NOT AGREE WITH THESE PRACTICES, PLEASE DO NOT USE THE SERVICES OR THE WEBSITE OR PROVIDE US WITH ANY OF YOUR PERSONAL INFORMATION.
Table of Contents
What information about the customers do we collect?
a) Information that you provide us: We collect the information you provide when you use our website and our services, including without limitation, when you sign up for newsletter, fill contact us form, or request information about our products. This can include name, email address, phone number, department details, company name, and country of residence or business.
b) Information that we collect when you use the website: We also collect information while you access, browse or view the Site. In other words, when you access the Website, we are aware of your usage of the website, and gather, collect, and record the information relating to such usage.
c) Customer Care: If you contact our customer support via emails, in those cases, we collect all your interactions with our customer support.
d) Good Judgment: We suggest that you exercise good judgment and caution while providing your personal information.
What is the lawful basis for which we use your personal information?
You hereby acknowledge that all processing of your personal information will be justified by a “lawful ground” for processing. In the majority of cases, processing will be justified on the basis that:
• Consent: In some cases, we may process your personal information based on your explicit consent. This consent is obtained when you voluntarily provide your data for specific purposes, such as signing up for newsletters, using contact forms, or requesting product information.
• Performance of a contract: We may use your personal information as necessary to fulfill our contractual obligations with you. This includes processing your data to provide the services or products you have requested.
• Legal obligations: In some cases, we may use your personal information to comply with legal requirements, such as tax or regulatory obligations.
• Legitimate interests: Silicom Denmark may process your personal information when it is necessary for our legitimate interests and does not override your privacy rights. For instance, we may use your personal information to improve our products, services, enhance user experience, and protect our business and customers from fraud or other unlawful activities.
In any case, we will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract. Feel free to contact us for this purpose at [email protected].
How do we use this information?
We use all the information we have to help us provide, support and improve our services. We use the information collected from you for one or more of the following purposes:
a) Contact and Communication: We use your name, email address, phone number, and company information to communicate with you, respond to your inquiries, and provide requested information about our products or services.
b) Newsletter Subscriptions: If you agree to receive newsletters from us, we use your provided information to send you updates, promotional materials, and news related to our products, services, and industry trends.
c) Customer Support: Your data may be used for customer support, including addressing your questions, concerns, or technical issues.
d) Analytics and Research: We may analyze user behavior on our website to improve our products and services, enhance user experience, and conduct market research to better understand our customers’ needs and preferences.
e) Business Integration and Cross-Selling: With your consent, we may share your information with our parent company, Silicom Ltd, for business integration, marketing, and cross-selling purposes to provide you with a more comprehensive range of products and services. f) Compliance and Regulatory Requirements: We may use your data to comply with legal and regulatory obligations, including reporting and auditing requirements.
Deleting your information
Your information provided to us is yours. You may request us at any time to delete the same. However, you acknowledge that we may also retain some of the information so deleted for a reasonable period in order to comply with legal requests. You can request us to delete your information by writing to us at [email protected].
Cookies and Similar Technologies
Cookies are bits of electronic information that a website may transfer to a visitor’s computer to identify specific information about the visitor’s visits to another website. The website uses a browser feature known as a cookie, which assigns a unique identification to your computer. However, in case you do not wish for us to collect such information, simply change the cookie settings on your web browser. For more information, please refer to our Cookie Policy.
Sharing of Information
a) With Our Parent Company: We may share your data with our parent company, Silicom Ltd, for business integration, marketing, and cross-selling purposes. This helps us provide you with a wider range of products and services and enhances your overall experience. b) Analytics and Research: We may share anonymized and aggregated data with third-party partners for analytics and research purposes. This data does not contain personally identifiable information and is used to gain insights into user behavior on our website. c) Service Providers: We may engage third-party service providers to assist with various aspects of our operations, such as email communication, customer support, and data storage. These service providers are contractually bound to handle your data securely and in compliance with applicable data protection laws. d) Legal Requirements: We may disclose your personal information if required by law, regulatory authorities, or in response to a court order. We will also share information as necessary to protect our legal rights, safety, and the rights and safety of others. e) Business Transfers: In the event of a merger, acquisition, or other business transaction, your personal information may be transferred to a successor entity. We will ensure that your data continues to be protected in accordance with this Privacy Policy.
Storage and Security of Information
a) Secure Storage: Your data is stored at reputable data centers, including Microsoft Online Services (EU), Silicom sharefiles (EU), and other trusted locations. These data centers adhere to stringent security standards and protocols.
b) Data Protection Addendums: We have entered into Data Protection Addendums (DPAs) with our service providers, ensuring that they follow appropriate data protection measures in compliance with applicable laws and regulations.
c) Access Control: Access to your personal information is restricted to authorized personnel who have a legitimate need to access it. We enforce strict access controls and authentication procedures.
d) Encryption: We employ encryption technologies to safeguard data during transmission and storage. This includes encryption of data in transit over secure connections (e.g., HTTPS) and encryption of sensitive data at rest.
e) Regular Security Audits: We conduct regular security audits and assessments to identify and mitigate potential vulnerabilities. This proactive approach helps us maintain a robust security posture.
f) Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When data is no longer required, it is securely deleted or anonymized.
g) Incident Response: In the event of a data breach or security incident, we have established incident response protocols to promptly address and mitigate any risks. We will notify you and relevant authorities as required by law in the event of a data breach.
h) Security: We employ reasonable security practices to ensure that the information is safe and secure with us. However, no information on the internet is 100% safe, and you accept and acknowledge such risk. Also,we will disclose the information so collected for limited purposes as mentioned in this Privacy Policy.
Links to other Sites
The Site may contain links to third-party websites and online services that are not owned or controlled by us. We have no control over, and assume no responsibility for such websites and online services. Be aware when you leave the website; we suggest you read the terms and privacy policy of each third-party website, and online service that you visit.
Rights of EU, EEA, and UK customers
This section of the Policy supplements the other provisions of this Privacy Policy, and applies to you if you are in the EU, the European Economic Area (EEA) or UK. For the purposes of GDPR, your DATA CONTROLLER for the data collected by us to provide you with our services is:
Company Name: Silicom Denmark A/S
CVR Number: 31 30 12 70
Registered Office: Poppelgårdvej 11, 2860 Søborg, Denmark
Data Protection Officer (DPO): Henrik Lilja ([email protected])
ALL YOUR USER INFORMATION WILL BE COLLECTED, STORED, PROCESSED AND SHARED STRICTLY IN ACCORDANCE, IN LINE AND FULL COMPLIANCE WITH REGULATION (EU) 2016/679 (SIMPLY CALLED “GDPR”), DIRECTIVE 2002/58/EC (SIMPLY CALLED “E-PRIVACY DIRECTIVE, 2002”) OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL, AND UK’S DATA PROTECTION ACT 2018 (HERINAFTER COLLECTIVELY REFERRED TO AS THE “UK GDPR”).
Under applicable GDPR, you have the following rights in respect of your personal information:
● Right to obtain information: to obtain information about how and on what basis your personal information is processed and to obtain a copy;
● Right to rectification: You have the right to have any incomplete or inaccurate information we hold about you rectified and corrected.
● Right of Erasure: to erase your personal information in limited circumstances where (a) you believe that it is no longer necessary for us to hold your personal information; (b) we are processing your personal information on the basis of legitimate interests and you object to such processing, and we cannot demonstrate an overriding legitimate ground for the processing; (c) where you have provided your personal information to us with your consent and you wish to withdraw your consent and there is no other ground under which we can process your personal information; and (d) where you believe the personal information we hold about you is being unlawfully processed by us;
● Right of restriction: to restrict processing of your personal information where: (a) the accuracy of the personal information is contested; (b) the processing is unlawful but you object to the erasure of the personal information; (c) we no longer require the personal information for the purposes for which it was collected, but it is required for the establishment, exercise or defense of a legal claim or (d) you have objected to us processing your personal information based on our legitimate interests and we are considering your objection; ● Right to object: to object to decisions which are based solely on automated processing or profiling; ● Right to ask for a copy: where you have provided your personal information to us with your consent, to ask us for a copy of this data in a structured, machine-readable format and to ask us to share (port) this data to another data controller; or to obtain a copy of or access to safeguards under which your personal information is transferred outside of the UK or EEA. ● Right to withdraw your consent. You have the right to withdraw your consent on using your personal data. If you withdraw your consent, we may not be able to provide you with access to certain specific functionalities of our services. ● Request the transfer of your Personal Data. We will provide to you, or to a third-party you have chosen, your personal data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Under certain circumstances, you may have the right to object, on grounds relating to your particular situation, to the processing of your personal data by us and we may be required to no longer process your personal data. Moreover, if your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. In this case your personal data will no longer be processed for such purposes by us.
In addition to the above, you have the right to lodge a complaint with a supervisory authority for data protection. Please note that the right of access and the right to erasure do not constitute absolute rights and the interests of other individuals may restrict your right of access or erase in accordance with local laws.
We will ask you for additional data to confirm your identity and for security purposes, before disclosing data requested by you. We reserve the right to charge a fee where permitted by law. We will decline to process requests that jeopardize the privacy of others, are extremely impractical, or would cause us to take any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we will retain where necessary certain personal information for a limited period for record-keeping, accounting and fraud prevention purposes.
To make such requests, please contact us at [email protected].
California Resident Rights
This section of the Policy applies to you, if you are a California resident, as per California Privacy Rights Act, 2020 (simply called “CPRA”), California Consumer Policy Act, 2018 (simply called “CCPA”) and California Online Privacy Protection Act (simply called “COPPA”). This privacy notice section for California residents supplements the information contained in our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.
Categories of Personal Information Collected
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months.
Please note that the categories and examples provided in the list below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact collected by us, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if you provided such personal information directly to us.
● Category A: Identifiers.
Examples: A real name, alias, work postal address, Internet Protocol address, work email address, work phone number ,business department, company name or other similar identifiers related to work.
Collected: Yes
● Category B: Personal information categories listed in the California Customer Records statute (Cal.Civ. Code § 1798.80(e)).
Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
Collected: No
● Category C: Protected classification characteristics under California or federal law.
Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Collected: No.
● Category D: Commercial information.
Examples: Records and history of products or services purchased or considered.
Collected: Yes.
● Category E: Biometric information.
Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
Collected: No.
● Category F: Internet or other similar network activity.
Examples: Interaction with our Service or advertisement.
Collected: No.
● Category G: Geolocation data.
Examples: Approximate physical location.
Collected: No
● Category H: Sensory data.
Examples: Audio, electronic, visual, thermal, olfactory, or similar information.
Collected: No.
● Category I: Professional or employment-related information.
Examples: Current or past job history or performance evaluations.
Collected: No.
● Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
Collected: No.
● Category K: Inferences drawn from other personal information.
Examples: Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Collected: No.
We use the personal information that we collect or receive for the business purposes as described above. We may disclose the above listed categories of personal information to third parties for business purposes as described above.
As previously mentioned in this Policy, we do not “sell” (as such term is defined in the CCPA) personal information.
You are entitled to the following specific rights under the CCPA and CPRA in relation to personal information related to you:
● You have a right to request that we will disclose certain information to you about our collection and use of personal information related to you over the past 12 months, including: (i) The categories of personal information that we collect about you; (ii)The categories of sources from which the personal information is collected; (iii) The purposes for collecting, using, or selling that personal information. (iv) The categories of personal information that we disclosed for a business purpose or sold, and the categories of third parties to whom we disclosed or sold that particular category of personal information. (v) The specific pieces of personal information that we have collected about you.
● You have a right to request that we delete personal information related to you that we collected from you under certain circumstances and exceptions.
● You also have a right not to be discriminated against for exercising your rights under the CCPA and CPRA. ● You also have a right to submit your request via an authorised agent. If you use an authorised agent to submit a request to access or delete your personal information on your behalf, the authorised agent must: (1) be a person or business entity registered with the California Secretary of State to conduct business in California; (2) provide proof of such registration; and (3) provide documentation or other proof indicating that they are authorised to act on your behalf. We may also require you to verify your identity directly with us, and directly confirm with us that you provided the authorised agent permission to submit the request. ● You have a right to opt-out of sale or sharing of Personal Information (“PI”) and limit the use or disclosure of your Sensitive Personal Information (“SPI”). ● You have a right to correction, where you can request to have your PI and SPI corrected if you find them to be inaccurate. ● You have a right to opt-out of automated decision making, where you can say no to your PI and SPI being used to make automated inferences, e.g. in profiling for targeted, behavioral advertisement online. ● You have a right to know about automated decision making, where you can request access to and knowledge about how automated decision technologies work and what their probable outcomes are. ● You have a right to limit use of sensitive personal information, where you can make businesses restrict their use of your SPI, particularly around third-party sharing.
To make such requests, please contact us at [email protected]
The above rights will only become exercisable by California residents if our Company falls within the scope of CCPA and/or CRPA. Further, we will verify your request using the information associated with your account, including email address. Government identification may also be required.
A request for access can be made by you only twice within a 12-months period. Any disclosures that we provide will only cover the 12-months period preceding receipt of your request. We do not charge a fee to process or respond to your verifiable User request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will inform you of the reasons for such a decision and provide you with a cost estimate before processing further your request.
Notice for Nevada Residents
Under Nevada law, certain Nevada residents may opt out of the sale of “personally identifiable information” for monetary consideration to a person for that person to license or sell such information to additional persons.
“Personally identifiable information” includes first and last name, work email address and phone number that allows a specific person to be contacted online.
Please note, we do not sell your personal information to anyone.
Rights of Australian customers
Silicom Denmark values the privacy and rights of our Australian users and is committed to ensuring compliance with the Privacy Act 1988. This section of our Privacy Policy outlines the rights and protections granted to Australian users under the Act.
a) Access to Personal Information: Australian users have the right to request access to the personal information we hold about them. You may request details about the information collected, how it is used, and to whom it has been disclosed. To request access, please contact us at [email protected].
b) Correction of Personal Information: If you believe that the personal information we hold about you is inaccurate, incomplete, or out of date, you have the right to request its correction. You can update your information by logging into your account or contacting us at the provided email address.
c) Consent Withdrawal: If you provided consent for the collection, use, or disclosure of your personal information, you have the right to withdraw that consent at any time. However, withdrawing consent may impact your ability to use certain features of the platform.
d) Complaints and Inquiries: If you have concerns about how your personal information is being handled or if you believe your privacy rights have been violated, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). Additionally, you may contact us at [email protected] to address your inquiries and concerns.
e) Anonymity and Pseudonymity: Australian users have the option to use a pseudonym or remain anonymous when interacting with our platform, provided that it is lawful and practical to do so. However, certain interactions may require accurate identification for contractual or legal reasons.
f) Unsolicited Personal Information: If we receive unsolicited personal information that we did not request, we will take reasonable steps to determine whether it could have been collected lawfully. If not, we will delete or de-identify the information as appropriate. g) Cross-Border Data Transfers: Silicom Denmark may transfer personal information to countries outside of Australia. We take measures to ensure that these transfers comply with Australian privacy laws and the safeguards outlined in this Privacy Policy. h) Privacy Complaints: If you have concerns about our compliance with the Privacy Act 1988 or the handling of your personal information, please contact us at [email protected]. We will respond promptly to address your inquiries and concerns.
We respect the rights and privacy of our Australian users and are committed to upholding the principles of the Privacy Act 1988. If you have any questions or wish to exercise your rights under the Act, please contact us using the provided email address.
Rights of customers from other Jurisdictions
For the purposes of the applicable law, your DATA CONTROLLER for the data collected by us to provide you with our services is:
Company Name: Silicom Denmark A/S
CVR Number: 31 30 12 70
Registered Office: Poppelgårdvej 11, 2860 Søborg, Denmark
Data Protection Officer (DPO): Henrik Lilja ([email protected])
Depending upon the laws of your jurisdiction, you may be eligible for some or all of the following rights in respect of your personal information:
i. Right to obtain information: You may have a right to obtain information about how and on what basis your personal information is processed and to obtain a copy.
ii. Right to rectification: You may have the right to have any incomplete or inaccurate information we hold about you rectified and corrected.
iii. Right of Erasure: You may have the right to erase your personal information in limited circumstances where (a) you believe that it is no longer necessary for us to hold your personal information; (b) we are processing your personal information on the basis of legitimate interests and you object to such processing, and we cannot demonstrate an overriding legitimate ground for the processing; (c) where you have provided your personal information to us with your consent and you wish to withdraw your consent and there is no other ground under which we can process your personal information; and (d) where you believe the personal information we hold about you is being unlawfully processed by us.
iv. Right of restriction: You may have the right to restrict processing of your personal information where: (a) the accuracy of the personal information is contested; (b) the processing is unlawful but you object to the erasure of the personal information; (c) we no longer require the personal information for the purposes for which it was collected, but it is required for the establishment, exercise or defense of a legal claim or (d) you have objected to us processing your personal information based on our legitimate interests and we are considering your objection.
v. Right to object: You may have the right to object to decisions which are based solely on automated processing or profiling.
vi. Right to ask for a copy: Where you have provided your personal information to us with your consent, you may have the right to ask us for a copy of this data in a structured, machine-readable format and to ask us to share (port) this data to another data controller; or to obtain a copy of or access to safeguards under which your personal information is transferred outside of your jurisdiction.
vii. Right to withdraw your consent. You may have the right to withdraw your consent on using your personal data. If you withdraw your consent, we may not be able to provide you with access to certain specific functionalities of our services.
viii. Request the transfer of your Personal Data. If you so have this right, we will provide to you, or to a third-party you have chosen, your personal data in a structured, commonly used, machine-readable format. Please note that this right may only apply to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
To make such requests, please contact us at [email protected]. Please note, we reserve the right to reject the request if you are not entitled to the right that you request to enforce.
How do we respond to legal requests?
We may access, preserve, and share your information in response to a legal request (like a search warrant, court order or summon) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from law enforcement agencies, courts, tribunals, and government authorities. We may also access, preserve, and share information when we have a good faith belief it is necessary to: detect, prevent, and address fraud and other illegal activity; to protect ourselves, you, and others, including as part of investigations; or to prevent death or imminent bodily harm. We also may retain information from accounts disabled for violations of our terms for at least a year to prevent repeat abuse or other violations of our terms.
Children Privacy
Protecting children’s privacy is important to us. We do not direct the Site or our Products to, nor do we knowingly collect any personal information from, such children. If you are not of majority (or above) as per the law of jurisdiction that applies to you, you are not authorized to use the Site without your parent/guardian’s consent. If we learn that a child has provided personally identifiable information to us, we will use reasonable efforts to remove such information from our database. Please contact us at [email protected] if you believe we unknowingly collected information described in this Section.
How can I withdraw my consent? (OPT-OUT)
If you sign-up, you will automatically start receiving promotional emails and direct mail from us. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [email protected].
Governing law and Dispute Resolution
In case of any disputes, issues, claims or controversies arising out of or in relation to your use of the Site or our products, the governing law and dispute resolution mechanism as provided in the Terms & Conditions shall apply to this Privacy Policy as well.
Do you have questions or concerns about this Privacy Policy?
In the event you have any grievance regarding anything related to this Privacy Policy, Cookie Policy, Terms & Conditions, or with any content or service of Silicom Denmark, in that case you may freely write your concerns through your registered email to Grievance Officer at below:
• Name: Henrik Lilja
• Email: [email protected]
• Postal: Poppelgårdvej 11, DK-2860 Soeborg, Denmark
Welcoming of Suggestions
We welcome your comments regarding this Privacy Policy. Please write to us at [email protected].
Last Updated on September 2023.